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thezevonstore@gmail.com
+1(540) 242 3003
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PAYMENTS AND RETURNS
Payments
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Accepted Payment Methods:
We accept major credit and debit cards including Visa, MasterCard, American Express, and Discover. Payments can also be made via PayPal and other payment methods as indicated on our website. -
Payment Processing:
Payments are processed securely using encryption technology to ensure the safety of your financial information. Upon placing an order, your payment method will be charged immediately, and you will receive a confirmation email with the details of your purchase. -
Pricing:
All prices on our website are listed in US Dollars (USD). Prices are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed. Sales tax will be applied to orders as required by law based on your shipping address. -
Order Confirmation:
Once your payment is successfully processed, you will receive an order confirmation email. If there are any issues with your order, such as out-of-stock items or payment processing errors, we will contact you promptly to resolve the issue.
Returns
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Return Eligibility:
You may return any product purchased from Zevon within 07 days of receipt for a refund or exchange. To be eligible for a return, the product must be unused, in the same condition that you received it, and in its original packaging. -
Return Process:
To initiate a return, please contact our customer service team at support@zevon.com with your order number and reason for the return. Once your return request is approved, you will receive instructions on how to return the product. -
Return Shipping:
The customer is responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item. -
Refunds:
Once we receive and inspect your returned item, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 business days. -
Non-Returnable Items:
Certain items, such as personalized or custom products, are not eligible for return. Gift cards and items marked as final sale are also non-returnable. -
Exchanges:
If you need to exchange a product for a different size, color, or model, please contact our customer service team. Exchanges are subject to product availability.
Contact Us
If you have any questions or concerns about our Payments and Returns Policy, please contact us:
Email: thezevonstore@gmail.com
Address: Zevon, Las Vegas, NV